The European Journal of Social & Behavioural Sciences
Online ISSN: 2301-2218
European Publisher
Customer Segmentation With Machine Learning for Online Retail Industry
Table 1: Overall algorithm ranking
| Algorithm | Average Score | Average Score by normalized values |
| Two-step | 0.76 | 0.66 |
| K-means | 0.74 | 0.63 |
| Positive approach | 0.71 | 0.59 |
| Ward’s method | 0.70 | 0.56 |
| Kahonen | 0.70 | 0.56 |
| Furthest neighbor | 0.66 | 0.51 |
| Within-group linkage | 0.65 | 0.49 |
| Centroid | 0.62 | 0.45 |
| Between-groups linkage | 0.57 | 0.38 |
| Median | 0.56 | 0.36 |
| Nearest neighbor | 0.42 | 0.16 |