EjSBS - The European Journal of Social & Behavioural Sciences

The European Journal of Social & Behavioural Sciences

Online ISSN: 2301-2218
European Publisher

Customer Segmentation With Machine Learning for Online Retail Industry

Table 1: Overall algorithm ranking

Algorithm Average Score Average Score by normalized values
Two-step 0.76 0.66
K-means 0.74 0.63
Positive approach 0.71 0.59
Ward’s method 0.70 0.56
Kahonen 0.70 0.56
Furthest neighbor 0.66 0.51
Within-group linkage 0.65 0.49
Centroid 0.62 0.45
Between-groups linkage 0.57 0.38
Median 0.56 0.36
Nearest neighbor 0.42 0.16
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